The below monitors are only compatible with ColorNavigator 6 and NX and are not supported by macOS Catalina. If your model is listed here, please refrain from updating the OS or change to a model that supports ColorNavigator 7 (see loyalty discount offer below, and a list of supported monitors here )
CG220, CG221, CG222W, CG223W
CG241W, CG242W, CG243W
Effected Calibration Sensors
The below sensors operate with a 32-bit driver and are not supported by macOS Catalina. Please refrain from updating the OS or change to a newer model.
CX1, EX1, EX2
Suggested recourse for the above listed monitors
Option 1 - Do not upgrade, if you can avoid it
If you would like to continue using ColorNavigator 6 or NX to hardware calibrate your monitor, please do not update to Catalina or BigSur. We do understand that this is not an option for some of you, so read on.
Option 2 - Upgrade to a new EIZO ColorEdge CG (all CG come with a handy built-in sensor)
Take advantage of our loyalty discount offer to purchase a new ColorEdge CG range monitor. This is available to territories covered by EIZO APAC - Australia, Singapore, New Zealand, Malaysia, Indonesia, Vietnam, Philippines, Myanmar.
If you would like to update to a ColorEdge CG range monitor and take advantage of a 10% loyalty discount off any authorized reseller's price, or to find out which ex-demo units are available, please contact us via this online form. Please note that this is available to Eizo APAC territories only: Australia, Singapore, NZ, Malaysia, Indonesia, Philippines, Vietnam.
Option 3 - Purchase basICColor Display 6
The next best thing to ColorNavigator, BasICColor is also a hardware calibration software - this means it calibrates the monitor's RGB properties directly (rather than adjusting the video card signal being transmitted from your computer, which can be described as 'lossy').
There is a 14-day trial version available, or you can simply go ahead and order it (it was 69 euros at last check). https://www.basiccolor.de/en/
Further details needed?
a) Contact the reseller from whom you purchased your EIZO for clarification.