C) External monitor display limitations were found when connected to Mac computers with the new M1 Chip. To understand these limitations and suggested recourse: click here. The software update to ColorNavigator 7 has solved these issues.
D) Can't display the full resolution?
ColorEdge models have two modes. They can be run as a dedicated VIDEO monitor, or as a PC / Computer monitor. If your monitor is maxing out at 1920x1080, check that the monitor hasn't been bumped into VIDEO (Yuv) mode. If it has, please change your monitor back to PC (RGB) mode.
Checking and changing the mode: Menus differ between models. Please refer to the user manual to guide you.
macOS 10.15 Catalina and beyond
In summary - Starting from Mac OS 10.15 Catalina, Apple OS has been programmed to work with 64-bit systems only.
Earlier ColorEdge models - while still running strong - can be calibrated with ColorNavigator 6 (a 32-bit programme).
The below software are 32-bit applications, which are not supported by macOS Catalina:
Advice: Upgrade to ColorNavigator 7
IMPORTANT - check that your monitor is compatible with CN7 before upgrading ... see list below
If your monitor is not in the below list, it is recommended to upgrade to ColorNavigator 7, the latest software that combines features of ColorNavigator 6 and NX
The below monitors are only compatible with ColorNavigator 6 and NX and are not supported by macOS Catalina. If your model is listed here, please refrain from updating the OS or change to a model that supports ColorNavigator 7 (see loyalty discount offer below, and a list of supported monitors here )
CG220, CG221, CG222W, CG223W
CG241W, CG242W, CG243W
Effected Calibration Sensors
The below sensors operate with a 32-bit driver and are not supported by macOS Catalina. Please refrain from updating the OS or change to a newer model.
If you would like to continue using ColorNavigator 6 or NX to hardware calibrate your monitor, please do not update to Catalina or BigSur. We do understand that this is not an option for some of you, so read on.
Option 2 - Upgrade to a new EIZO ColorEdge CG (all CG come with a handy built-in sensor)
Take advantage of our loyalty discount offer to purchase a new ColorEdge CG range monitor. This is available to territories covered by EIZO APAC - Australia, Singapore, New Zealand, Malaysia, Indonesia, Vietnam, Philippines, Myanmar.
If you would like to update to a ColorEdge CG range monitor and take advantage of a 10% loyalty discount off any authorized reseller's price, or to find out which ex-demo units are available, please contact us via this online form. Please note that this is available to Eizo APAC territories only: Australia, Singapore, NZ, Malaysia, Indonesia, Philippines, Vietnam.
Option 3 - Purchase basICColor Display 6
The next best thing to ColorNavigator, BasICColor is also a hardware calibration software - this means it calibrates the monitor's RGB properties directly (rather than adjusting the video card signal being transmitted from your computer, which can be described as 'lossy').
There is a 14-day trial version available, or you can simply go ahead and order it (it was 69 euros at last check). https://www.basiccolor.de/en/
Further details needed?
a) Contact the reseller from whom you purchased your EIZO for clarification.